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If you have any issues with or questions about your order, please email us at:
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If there's one thing for certain, it's that Ghostbusters not only has the most awesome props in movie history, but also the greatest fanbase. With the popularity of the original movies showing no sign of slowing down and franchise groups in every corner of the globe, the demand for screen-accurate costume and equipment has never been greater.

With so much attention given to Proton Packs, the quality of the wide array of smaller props and accessories can often be overlooked...
I believe that every piece of equipment deserves the same level of detail and accuracy. That's why EctoLabs is focused on providing the highest-quality, smaller scale replicas, costume accessories and upgrade kits to help make your Ghostbusters setup the very best it can be!

Owner & Chief Lab Rat


What is the availability of your products?
Rather than offering continuous stock for sale, all EctoLabs products are produced as limited runs. This means that a small number of each item will be made at irregular intervals. Depending on current demand, we will schedule new runs and make the new stock available to purchase directly via this site. In some cases, we will offer pre-orders for popular items so that customers can secure an item before it has been made available for general sale. In all cases, those on our mailing list will be the first to be notified of product updates, new runs and pre-orders.

How do I place an order?
Ordering on is much the same as any other online store. Any items that are marked as 'available to order' can be added to your shopping cart and purchased for immediate shipment using our secure checkout. For items that are 'available to pre-order', payment will be taken to secure an item from an upcoming run. The item will be shipped as soon as it has been completed (usually with 14 working days). Once your order has been confirmed, you will receive a confirmation email and a payment confirmation.

Can I use a PayPal account to pay for my order?
As of March 2022, we are no longer using PayPal as our payment processing provider and the ability to pay using your PayPal account is no longer available. This is due to the way PayPal handle irregular sales patterns, impose limits on business accounts and do not recognise pre-orders. This makes using PayPal very challenging with the way EctoLabs operates, especially at busy periods. While we understand this may be dissapointing to some, we are now partnering with Shopify Payments who accept all major credit and debit cards, plus even more convienient ways to pay including express checkouts using your mobile device with Apple Pay and Google Pay.

How fast will my order be dispatched?
If your order contains only 'available' items, we aim to ship within 1 working day where possible. Pre-order items will usually be shipped between 7-14 days, or maybe sooner depending on production timelines. If your order contains a mix of available and pre-ordered items, we will ship all items together as soon as they are all ready to go. You may request that the 'available' items be shipped immediately, but please be aware that we will need to charge for the shipping of any outstanding items as extra.

Do you ship internationally?
Absolutely. We happily ship to any country in the world using Royal Mail's International Tracked service. We now also provide a fast 2-3 day delivery option to select countries using UPS Express. Shipping options are calculated based on the combined weight of your order and are displayed on checkout page before confirming.

Can I track my order?
Yes. You will receive a Royal Mail or UPS tracking number as soon as your order has been shipped which will provide detailed information on the current whereabouts of your parcel.

How long will my order take to arrive?
This obviously depends on your location, but Royal Mail's delivery aims are: 1-2 working days for UK orders; 3-4 working days within the EU; and 5-7 working days for the rest of the world. When selecting UPS, your order should be with you next day within the UK and 2-3 days internationally. Please note that this is only an estimate and delivery times cannot be guaranteed. Any postal delays are out of our hands, but we will do our best to get your order to you as quickly as possible. If you need any additional info about your order, please email us at:

Everything on your site sells out so quickly! Why are your runs so limited?
As much as we would like to offer unlimited runs, EctoLabs is a very small enterprise and, as such, there is a physical limit on the amount of items we can produce at any one time. However, we are contstantly refining our production processes to help us increase inventory for future runs as much as possible.

The item I want is currently sold out! When will you have more?
When an item is sold out, a "NOTIFY ME WHEN AVAILABLE" button will be displayed in place of the usual "ADD TO CART". Click on this button to add your name and email address to our mailing list - you will then be amongst the first to receive stock updates, including notifications about forthcoming pre-orders.

I would love to purchase one of your kits, but I'm not confident building it myself. Do you sell them pre-assembled?
EctoLabs kits are designed to be relatively simple to build and always include illustrated assembly guides to take you through the process step-by-step. However, if you don't have the tools required or simply want the prop fully finished, we may be able to assemble the kit for you for an additional charge. Just email with what you require, and we will get back to you with current availability and a quote if applicable. All agreed builds will be treated as custom orders and will be invoiced separately via our secure payment system. PLEASE NOTE: we cannot guarantee the availability of kit assemblies and it may not be possible to offer this service during some periods.

Are you a god?