About EctoLabs

If there's one thing for certain, it's that Ghostbusters not only has the most awesome props in movie history, but also the greatest fanbase. With the popularity of the original movies showing no sign of slowing down and franchise groups in every corner of the globe, the demand for screen-accurate costume and equipment has never been greater. With so much attention given to Proton Packs, the quality of the wide array of smaller props and accessories can often be overlooked...

I believe that every piece of equipment deserves the same level of detail and accuracy. That's why EctoLabs is focused on providing the highest-quality, smaller scale replicas, accessories and upgrade kits to help make your Ghostbusters setup the very best it can be.

All our products are original, handcrafted replicas made in London, UK and ready to ship worldwide. Please see the FAQs below for more information, alternatively feel free to get in touch at dave@ectolabs.net if you have any further questions.

Dave
Chief Lab Rat

FAQs

What is the availability of your products?
Rather than offering continuous stock for sale, all EctoLabs products are produced as limited runs. This means that a small number of each item will be made at irregular intervals, depending on current demand from our interest lists. Once we have enough names on a list, we will schedule a new run and make the new stock available to purchase directly via this site. In some cases, we will offer pre-orders for popular items so that customers can secure an item before it has been made available for general sale. In all cases, those on our interest lists will be the first to be notified of product updates, new stock and pre-orders.

How do I place an order?
Ordering on ectolabs.net is much the same as any other online store. Any items that are in stock can be added to your shopping cart and purchased for immediate shipment using PayPal's secure checkout. For items that are available to pre-order, payment will be taken to secure an item from an upcoming run. The item will be shipped as soon as it has been completed (usually with 14 working days). Once your order has been confirmed, you will receive a confirmation email from EctoLabs and a payment confirmation from PayPal.

Do I have to use a PayPal account?
No, you do NOT need a PayPal account to complete purchase. Simply click on one of the card logos underneath the PayPal button to checkout as a guest. You can pay using all major debit and credit cards including Visa, Mastercard, American Express, Discover and Maestro.

How fast will my order be dispatched?
If your order contains only in-stock items, we aim to ship within 1 working day where possible. Pre-order items will usually be shipped between 7-14 days, or maybe sooner depending on production timelines. If your order contains a mix of in-stock and pre-ordered items, we will ship all items together as soon as they are all available. You may request that the in-stock items be shipped immediately, but please be aware that we will need to charge for the shipping of any outstanding items as extra.

Do you ship internationally?
Absolutely. We happily ship to any country in the world using Royal Mail's International Tracked services. Each product page includes an approximate shipping fee for that item alone, along with the rates for the most popular destinations. If your order contains more than one item, shipping is calculated based on the combined weight of your order. The total shipping amount will be displayed on the checkout page as soon as you select your country.

Can I track my order?
Yes. You will receive a tracking number as soon as your order has been shipped which will provide detailed information on the current whereabouts of your parcel. This can be used on Royal Mail's tracking website or any international mail carrier.

How long will my order take to arrive?
This obviously depends on your location, but Royal Mail's delivery aims are: next working day for UK orders; 3-4 working days within the EU; and 5-7 working days for the rest of the world. Please note that this is only an estimate and delivery times cannot be guaranteed. Any postal delays are out of our hands, but we will do my best to get your order to you as quickly as possible. If you need any additional info about your order, please email us at: orders@ectolabs.net

The item I want is unavailable! How do I get on the interest list?
When an item is currently unavailable, an "I WANT ONE" button will be displayed in place of the usual "ADD TO CART". Click on this button to add your name and email address to our interest list for that item. We will produce more stock once we have sufficient interest. You will then be amongst the first to receive stock updates, including notifications about forthcoming pre-orders.

I would love to purchase one of your kits, but I'm not confident building it myself. Do you sell them pre-assembled?
EctoLabs kits are designed to be relatively simple to build and always include illustrated assembly guides to take you through the process step-by-step. However, if you don't have the tools required or simply want the prop fully finished, we will be happy to consider assembling the kit for you. Just email orders@ectolabs.net with what you require, and we will get back to you with current availability and a quote if applicable. All agreed builds will be treated as custom orders and will be invoiced separately via PayPal.

Are you a god?
YES!!!